Home / Warranty

Warranty Registration Form

Registration Bonus : Register your warranty within 30 days of purchase and your Détente watch will automatically be covered with one year of Crown and Crystal Protection. This valuable program covers the two main wear items on your watch not protected by the standard warranty terms. All other original warranty restrictions and conditions still apply .

This warranty is non-transferable and only valid for the original purchaser. Any after market sales cannot be tracked through authorized retailers and thus invalidate any transfer of said warranty.

*This should be the original manufacturer’s SKU number NOT any number assigned by the retailer.

Our authorized repair facility for both warranty and non-warranty repairs is Delman Watch Service.  You do NOT need to contact us directly about your repair item. You can either visit www.delmanwatchservice.com or call them at 401-946-5158.  They will provide you with instructions for shipping your watch for repair and handle everything from there.  Should questions or concerns arise, we are happy to address them, but Delman Watch is set up to handle all our repairs from start to finish.


The Détente Watch Group, follows these warranty guidelines:


Two Year Limited Watch Warranty

  • Every Détente watch is guaranteed by Détente Watch Group, LLC
  • This guarantee is valid at Détente Watch Group, LLC and not at the place of purchase. Please do not return watches to your retailer.
  • Détente Watch Group guarantees new watch movements for two years from the date of purchase against defects in material and workmanship.
  • Please note that this warranty does not cover the case, bracelet, strap, crystal, battery, or crown of the watch. This warranty gives specific legal rights, and there may be other rights, which vary from state to state.

If a Détente watch should require service during or after the period of warranty, please do the the following:

  • Go to www.delmanwatchservice.com, or call 401-946-5158. For warranty repairs, you will need a copy of your original purchase receipt to validate the date of purchase.  There are no exceptions to this requirement.
  • This warranty will no longer be valid if this watch has been tampered with, taken apart, wet, or repaired by anyone but Détente  and Delman Watch Service. In the case of water resistant watches, cracking of the crystal or loosening of the watch case back and/or the watch crown, will invalidate this warranty.

We hope this will make your warranty and non-warranty repairs speedy and easy.


Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Not readable? Change text. captcha txt

Start typing and press Enter to search